Resetting passwords is a common task for IT support, ensuring users can regain access to their accounts securely. This guide outlines the steps to reset a user's password while maintaining security protocols.
- Access User Management: Log in to the admin portal and navigate to the "User Management" section.
- Find the User: Search for the user whose password needs to be reset.
- Reset Password: Click on the user's profile and select the "Reset Password" option.
- Generate New Password: Generate a new temporary password or allow the system to auto-generate one.
- Notify the User: Send an email to the user with the new temporary password and instructions for resetting it to a secure password.
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